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The credit churn data analysis aims to investigate the factors that contribute to customer attrition in a credit card company. The dataset used in this analysis contains information on customer demographics, credit card usage, and other relevant variables.

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📈 Credit Card Churn Rate 📈

A bank is concerned that more and more customers are leaving its credit card services. They would really appreciate if someone could analyze it for them, in order to understand the main reasons for leaving the services, and to come up with recommendations for how the bank can mitigate that. Eventually, the bank would like to proactively implement these recommendations in order to keep their customers happy.

Table of Contents

  • Overview A full ERD can be found here
  • Data Sources
  • The csv files we're provided by Datacamp
  • Data Wrangling
  • Exploratory Data Analysis
  • Modeling
  • Evaluation
  • Conclusion

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The credit churn data analysis aims to investigate the factors that contribute to customer attrition in a credit card company. The dataset used in this analysis contains information on customer demographics, credit card usage, and other relevant variables.

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