[24.2] Fix default ordering of items sorted by name

[jdavcs]

Fixes #19633

The edit in grids.py ensures the endpoint returns the correct ordering (this does not affect how the items are displayed on the client)

How to test the changes?

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• I've included appropriate automated tests.
• This is a refactoring of components with existing test coverage.
• Instructions for manual testing are as follows:
  1. [add testing steps and prerequisites here if you didn't write automated tests covering all your changes]

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