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adjust qualifications for grace period (#6502)
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souredoutlook authored Mar 21, 2023
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Expand Up @@ -51,7 +51,7 @@ Once you know where your quota is being used, you can start taking the steps bel

## Grace Period

We include a one-time grace period for error events on all paid accounts. This means that if an account depletes its error event volume and has never previously triggered a grace period, we continue to accept events for the next three days at a maximum rate of 10,000 events per hour. If you choose not to increase your error volume, Sentry will stop accepting events for the remainder of the current billing month. However, if you increase your volume, error events accepted during the grace period will be counted as consumed volume.
All accounts have access to a one-time grace period. This means that if an account depletes its error event volume and has never previously triggered a grace period, we continue to accept events for the next three days at a maximum rate of 10,000 events per hour. If you choose not to increase your error volume, Sentry will stop accepting events for the remainder of the current billing month. However, if you increase your volume, error events accepted during the grace period will be counted as consumed volume.

While this grace period isn't dependent on the [Spike Protection feature](#7-spike-protection), you'll probably get a notification that you've entered a grace period along with a notification of a spike.

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