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@scott scott released this 29 Aug 20:29
· 1426 commits to master since this release
2.1.1
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Learn about vigilant mode.

This release builds on the awesomeness of version 2 by adding several new enhancements-

  • Editable header and footer for html ticket email to customers.
  • support for merge tokens (%customer_name% and %customer_email%) with more coming soon.
  • Ability to create a ticket with a note as the first post (useful for calls, walk ins, etc)
  • Refactor of settings backend and addition of ability to test smtp settings
  • Restrict API access from agents

Upgrading:

Make sure you run bundle exec rake db:migrate and also bundle exec rake update:enable_templates to turn on the templates feature.

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