handle known firewall request rejected errors

impresso/client.py

@@ -11,6 +11,7 @@
 from impresso.api_client import AuthenticatedClient
 from impresso.client_base import ImpressoApiResourcesBase
 from impresso.config_file import DEFAULT_API_URL, ImpressoPyConfig
+from impresso.util.error import handle_known_errors
 from impresso.util.token import get_jwt_status
 
 logger = logging.getLogger(__name__)
@@ -28,6 +29,9 @@ def _is_localhost_netloc(netloc: str) -> bool:
 def _log_non_2xx(response: httpx.Response) -> None:
     if response.status_code >= 400:
         response.read()
+
+        handle_known_errors(response.status_code, response.text)
+
         logging.error(
             f"Received error response ({response.status_code}): {response.text}"
         )

impresso/util/error.py

@@ -1,7 +1,9 @@
+from json import JSONDecodeError
 from typing import TypeVar
 
 from impresso.api_client.models.error import Error as ApiError
 from impresso.api_models import Error
+import re
 
 IT = TypeVar("IT")
 
@@ -25,3 +27,13 @@ def raise_for_error(result: ApiError | IT) -> IT:
         raise ImpressoError(error)
     else:
         return result
+
+
+def handle_known_errors(status_code: int, response_text: str) -> None:
+    # Known firewall errors
+    match = re.search(r"Your support ID is: ([^\s<>]+)", response_text)
+    if match:
+        support_id = match.group(1)
+        raise ValueError(
+            f"Request rejected. Please contact Impresso team on [email protected] quoting the ID: {support_id}."
+        )