GitHub - jbrw/help_spot: API wrapper for UserScape's HelpSpot help desk software

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API wrapper for UserScape's HelpSpot help desk software

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Name		Name	Last commit message	Last commit date
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config		config
lib		lib
.gitignore		.gitignore
History.txt		History.txt
LICENSE		LICENSE
README		README
help_spot.rakespec		help_spot.rakespec

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= HelpSpot

Ruby gem to talk to the API of a HelpSpot instance.

For information on HelpSpot: http://www.userscape.com/products/helpspot/

Details of HelpSpot's API are at: http://www.userscape.com/helpdesk/index.php?pg=kb.book&id=6

== License

Licensed under the MIT License. See the included LICENSE file.

= Usage

== Installation

Copy the <tt>config/help_spot.yml.sample</tt> file to <tt>THE_ROOT_DIR_OF_YOUR_APP/config/help_spot.yml</tt>. Edit the file to have some sensible values.

Somewhere in your application, you'll want to do this once:

<tt>HelpSpot.configure</tt>

In my app, it also turns out it's useful to do this once:

<tt>HELPSPOT_CATEGORIES = HelpSpot.category_key_value_pairs</tt>