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docs: fix AlertSeverity and AlertStatus (#1570)
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@talboren
talboren authored Aug 8, 2024
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Expand Up @@ -7,24 +7,24 @@ In Keep, alerts are treated as first-class citizens, with clearly defined severi
## Alert Severity
Alert severity in Keep is classified into five categories, helping teams prioritize their response based on the urgency and impact of the alert.

| Severity Level | Description |
|----------------|-------------------------------------------------------|
| CRITICAL | Requires immediate action. |
| HIGH | Needs to be addressed soon. |
| WARNING | Indicates a potential problem. |
| INFO | Provides information, no immediate action required. |
| LOW | Minor issues or lowest priority.
| Severity Level | Description | Expected Value |
|----------------|-------------------------------------------------------|----------------|
| CRITICAL | Requires immediate action. | "critical" |
| HIGH | Needs to be addressed soon. | "high" |
| WARNING | Indicates a potential problem. | "warning" |
| INFO | Provides information, no immediate action required. | "info" |
| LOW | Minor issues or lowest priority. | "low" |

## Alert Status
The status of an alert in Keep reflects its current state in the alert lifecycle.

| Status | Description |
|--------------|-----------------------------------------------------------------------------|
| FIRING | Active alert indicating an ongoing issue. |
| RESOLVED | The issue has been resolved, and the alert is no longer active. |
| ACKNOWLEDGED | The alert has been acknowledged but not resolved. |
| SUPPRESSED | Alert is suppressed due to various reasons. |
| PENDING | No Data or insufficient data to determine the alert state. |
| Status | Description | Expected Value |
|--------------|-----------------------------------------------------------------------------|----------------|
| FIRING | Active alert indicating an ongoing issue. | "firing" |
| RESOLVED | The issue has been resolved, and the alert is no longer active. | "resolved" |
| ACKNOWLEDGED | The alert has been acknowledged but not resolved. | "acknowledged" |
| SUPPRESSED | Alert is suppressed due to various reasons. | "suppressed" |
| PENDING | No Data or insufficient data to determine the alert state. | "pending" |


## Provider Alert Mappings
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