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Quick check before raise issue

Guo KK edited this page Jun 13, 2019 · 3 revisions

This project is far from perfect, and a lot of issues related to your system and even the software you installed.

Before raise an issue, please check following list of FAQ and potential solutions.

1. General install issue:

  • Check if you have .NET 4.5 installed

    Looks like WinXP only support upto 4.0, so WINXP is not supported anymore, it mainly because one of referenced library relies 4.5. I may consider to support 4.0 if high demand available.

  • if install.bat doesn't run, try "run as admin" first.

  • if error happen during install.bat, try run following command in a "cmd" console and report the result: "%SYSTEMROOT%\system32\cacls.exe" "%SYSTEMROOT%\system32\config\system" this will check for permission.

  • after install, sometimes a full restart will resolve issue.

  • create a system summary and enclosed in raising issue.

    howto: "WIN"+"R", run msinfo32.exe, select "System Summary"->File->Export.

2. APK/IPA icon doesn't show

  • check if context menu works
  • is it only certain apk/ipa files doesn't show icon or all of the files failed to show icon?
  • check preference->icon, did you check "show ipa icon"?
  • try clear the cache by preference->icon->clear icon and thumbnail cache

3. Renaming is not working

  • again, only one file has issue or all the files have issue?
  • you may want to indicate the name of the app, or enclose the app package file in the raising issue.

4. Context menu doesn't work

  • does the icon show?

  • dump registry HKEY_CLASSES_ROOT.apk

    howto: press "WIN"+"R", run regedit. Go to HKEY_CLASSES_ROOT->.apk -> right click on ".apk" -> export

  • if you see any key under HKEY_CLASSES_ROOT.apk named other than "DefaultIcon", "shellex", rename it to whatever, and try context menu again, sometimes iTunes insert a strange key here.

5. Raise issue or question:

  • describe your issue.
  • describe how to re-produce your issue, if it's not obvious.
  • describe the result of above quick check.