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(DOCSP-38083) Deprecate blacklist and whitelist terminology. (#704)
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lmkerbey-mdb authored Jan 6, 2025
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24 changes: 12 additions & 12 deletions source/troubleshooting/connection-errors.txt
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Expand Up @@ -122,13 +122,13 @@ to view possible solutions:
local network blocks connections to port 27017, visit
http://portquiz.net:27017/.

Atlas IP Whitelist Does Not Include Your Address
Atlas IP Access List Does Not Include Your Address
````````````````````````````````````````````````

|service| only allows connections to a cluster from addresses
listed in the project :atlas:`IP whitelist
</security-whitelist/>`. Ensure that you have
whitelisted your IP address so you can connect to your
listed in the project :atlas:`IP access list
</security-accesslist/>`. Ensure that you have
access listed your IP address so you can connect to your
cluster.

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~~~~~~~~~~~~

The most common source of this error is a missing |service|
:atlas:`IP whitelist </security-whitelist/>` entry for the public IP
:atlas:`IP access list </security-accesslist/>` entry for the public IP
address where |compass-short| is running.

Solution
~~~~~~~~

Ensure the public IP address where |compass-short| is running is
included in your |service| project's IP whitelist.
included in your |service| project's IP access list.

To configure your |service| whitelist:
To configure your |service| access list:

1. Use the :guilabel:`Context` dropdown in the top-left of |service|
to select your desired |service| project.

#. Click the :guilabel:`Security` tab.

#. Click the :guilabel:`IP Whitelist` menu option.
#. Click the :guilabel:`IP Access List` menu option.

#. If your IP address is not in the whitelist, click
#. If your IP address is not in the access list, click
:guilabel:`Add IP Address`.

#. Click :guilabel:`Add Current IP Address`.

#. Click :guilabel:`Confirm`.

|service| recognizes which entries in the whitelist include your
|service| recognizes which entries in the access list include your
current IP address, and appends these addresses with
:guilabel:`(includes your current IP address)`.

.. seealso::

For more information on configuring whitelist entries, see
:atlas:`Configure Whitelist Entries </security-whitelist/>` in the
For more information on configuring access list entries, see
:atlas:`Configure Access List Entries </security-accesslist/>` in the
|service| documentation.

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