Added an IBM Db2 template (#335)

* Create Create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2.yaml * Create Create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2_instructions.md * Update template-metadata.json * Update Create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2_instructions.md * Update Create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2.yaml Updated name * Update Create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2_instructions.md Corrections * Update template-metadata.json Correction --------- Co-authored-by: Deepak Ayilliath <[email protected]>
ot4i · Jul 10, 2023 · 44f3fc2 · 44f3fc2
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diff --git a/...e an incident in ServiceNow whenever a new customer issue record is added to IBM Db2.yaml b/...e an incident in ServiceNow whenever a new customer issue record is added to IBM Db2.yaml
@@ -0,0 +1,62 @@
+$integration: http://ibm.com/appconnect/integration/v2/integrationFile
+integration:
+  type: trigger-action
+  trigger-interfaces:
+    trigger-interface-1:
+      connector-type: db2
+      type: event-trigger
+      triggers:
+        CREATED_POLLER:
+          input-context:
+            data: WQP38781_CUSTOMERISSUES
+          assembly:
+            $ref: '#/integration/assemblies/assembly-1'
+          options:
+            subscription:
+              createdField: CREATEDDATE
+              updatedField: CREATEDDATE
+              timeFormat: YYYY-MM-DDTHH:mm:ssZ
+              timeZone: UTC
+              pollingInterval: 1
+              isCreatedQueryable: true
+  action-interfaces:
+    action-interface-1:
+      type: api-action
+      business-object: incident
+      connector-type: servicenow
+      actions:
+        CREATE: {}
+  assemblies:
+    assembly-1:
+      assembly:
+        execute:
+          - create-action:
+              name: ServiceNow Create incident
+              target:
+                $ref: '#/integration/action-interfaces/action-interface-1'
+              map:
+                mappings:
+                  - business_service:
+                      template: '{{$Trigger.Service}}'
+                  - caller_id:
+                      template: '{{$Trigger.CUSTOMERNAME}}'
+                  - category:
+                      template: database
+                  - cmdb_ci:
+                      template: '{{$Trigger.CONFIGURATIONITEM}}'
+                  - number:
+                      template: '{{$Trigger.NUMBER}}'
+                  - opened_at:
+                      template: '{{$Trigger.CREATEDDATE}}'
+                  - short_description:
+                      template: '{{$Trigger.ISSUEDESCRIPTION}}'
+                  - subcategory:
+                      template: db2
+                $map: http://ibm.com/appconnect/map/v1
+                input:
+                  - variable: Trigger
+                    $ref: '#/trigger/payload'
+                  - variable: flowDetails
+                    $ref: '#/flowDetails'
+  name: Create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2
+models: {}
diff --git a/...iceNow whenever a new customer issue record is added to IBM Db2_instructions.md b/...iceNow whenever a new customer issue record is added to IBM Db2_instructions.md
@@ -0,0 +1,10 @@
+To refer to these instructions while editing the flow, open [the GitHub page](https://github.com/ot4i/app-connect-templates/blob/master/resources/markdown/Create%20an%20incident%20in%20ServiceNow%20whenever%20a%20new%20customer%20issue%20record%20is%20added%20to%20IBM%20Db2) (opens in a new window).
+
+1. Click **Create flow** to start using the template.
+2. Connect to your [IBM Db2 on Cloud account](https://ibm.biz/acibmdb2).
+3. Connect to your [ServiceNow account](https://ibm.biz/aasservicenow).
+4. Select the IBM Db2 on Cloud table through which you want to create an incident in ServiceNow.
+5. To start the flow, in the banner, click **Start flow**.
+
+Want to see the flow working? Create a new customer issue in IBM Db2, then go back to ServiceNow to see the new incident.
+For more information about using this template, see [Using IBM® App Connect to interact with IBM DB2 on Cloud](https://community.ibm.com/community/user/integration/blogs/himani-bhardwaj2/2023/07/10/using-ibmappconnect-to-interact-with-ibm-db2cloud).
diff --git a/resources/template-metadata.json b/resources/template-metadata.json
@@ -1780,6 +1780,15 @@
     "targetApps": ["db2"],
     "tags": ["jira", "db2"],
     "offerings": ["app connect professional"]
-  }
+  },
+    {
+      "name": "Create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2",
+      "description": "Use this template to create an incident in ServiceNow whenever a new customer issue record is added to IBM Db2.",
+      "summary": "IBM Db2 to ServiceNow",
+      "sourceApp": "db2",
+      "targetApps": ["servicenow"],
+      "tags": ["db2", "servicenow"],
+      "offerings": ["app connect professional"]
+    }
 ]
 }