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Usecase 1: Add comments to a card in Businessmap when a user receives update for a card as a Gmail message
Usecase 2: Add Zendesk Service users to teams in Businessmap when new users are created in Zendesk Service
Usecase 3: Invite new Zendesk Service users to the Businessmap board whenever a new user is created in the Zendesk service
Usecase 4: Notify team via Slack message about cards in the backlog for a more than a specific time