Fix ola disabling after esaclation

pluginsGLPI · Dec 10, 2024 · 731ba1c · 731ba1c
1 parent 6f52b11
commit 731ba1c
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Showing 2 changed files with 7 additions and 3 deletions.
diff --git a/front/ticket.form.php b/front/ticket.form.php
@@ -86,7 +86,8 @@
             // Sanitize before merging with $_POST['comment'] which is already sanitized
             'content'    => Sanitizer::sanitize(
                 '<p><i>' . sprintf(__('Escalation to the group %s.', 'escalade'), Sanitizer::unsanitize($group->getName())) . '</i></p><hr />'
-            ) . $_POST['comment']
+            ) . $_POST['comment'],
+            '_do_not_compute_takeintoaccount' => true
         ]);
     }
 

diff --git a/inc/ticket.class.php b/inc/ticket.class.php
@@ -213,7 +213,8 @@ public static function AssignFirstGroupOnSolve(CommonDBTM $item)
                     '_no_reopen' => true, //prevent reopening ticket
                     'state'      => Planning::INFO,
                     'content'    => __("Solution provided, back to the group", "escalade") . " " .
-                        $group->getName()
+                        $group->getName(),
+                    '_do_not_compute_takeintoaccount' => true
                 ]);
             }
         }
@@ -277,7 +278,8 @@ public static function AssignLastGroupOnRejectedSolution(CommonDBTM $item)
                     'is_private' => true,
                     'state'      => Planning::INFO,
                     'content'    => __("Solution rejected, return to the group", "escalade") . " " .
-                        $group->getName()
+                        $group->getName(),
+                    '_do_not_compute_takeintoaccount' => true
                 ]);
             }
 
@@ -381,6 +383,7 @@ public static function addHistoryOnAddGroup(CommonDBTM $item)
                 'is_private' => true,
                 'state'      => Planning::INFO,
                 'content'    => Toolbox::addslashes_deep(sprintf(__("Escalation to the group %s.", "escalade"), $group->getName())),
+                '_do_not_compute_takeintoaccount' => true
             ]);
         }