Getting Started

You will need:

• Twilio Account with Programmable SMS
• Helpshift Account

Running the Code

1. From the root directory run npm install
2. Change the name of .env.example –> .env and add your Helpshift/Twilio config.

TWILIO_ACCOUNT_SID=XXXXXXXXXXXX
TWILIO_AUTH_TOKEN=XXXXXXXXXXXX
TWILIO_FROM_PHONE_NUMBER=+1XXXXXXXXX

HELPSHIFT_API_KEY=presales_api_20190124214947582-72ae10a3f746c59
HELPSHIFT_DOMAIN=presales
HELPSHIFT_PLATFORM_ID=presales_platform_20190129232113757-ae9098b6089cd1b

3. Install ngrok
4. Run ngrok http 5000
5. Paste the ngrok url https://XXXX.ngrok.io as the webhook for outbound texts in Twilio as detailed here
6. Text your Twilio number