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Updated Support link in the UI #1050

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2 changes: 1 addition & 1 deletion pages/doc/wavefront_release_notes.md
Original file line number Diff line number Diff line change
Expand Up @@ -47,7 +47,7 @@ In October, 2023, we start to incrementally [**onboard**](csp_migration.html) al

* **Product Name Update**: We updated our product name from VMware Aria Operations for Applications to VMware Tanzu Observability.

* **Updated Support Link**: The VMware Tanzu support portals transitioned to Broadcom. Therefore, we updated the **Support** link from the gear icon <i class="fa fa-cog"/> on the toolbar to point to the [Broadcom Support Portal](http://support.broadcom.com/).
* **Updated Support Link**: The VMware Tanzu support portals transitioned to Broadcom. Therefore, we updated the [**Support** link](wavefront_support_feedback.html#support) under the gear icon <i class="fa fa-cog"/> on the toolbar to point to the [Broadcom Support Portal](http://support.broadcom.com/).

* **Alerts with Related Insights for VMware Cloud Services Subscriptions**: VMware Cloud services subscribers now have a bidirectional link between the Tanzu Observability UI and the Tanzu Observability Insights UI in the VMware Tanzu Hub platform.

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18 changes: 8 additions & 10 deletions pages/doc/wavefront_support_feedback.md
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Expand Up @@ -8,19 +8,17 @@ summary: Get help with and give feedback.

## Support

Tanzu Observability (formerly known as VMware Aria Operations for Applications) support is available as follows:
{% include important.html content="On May 6, 2024, the VMware Tanzu support portals transitioned to Broadcom. For details, see the KB article [VMware Tanzu Support moving to Broadcom Support Portal May 6th](https://support.cloudhealthtech.com/hc/en-us/articles/26164366649741-VMware-Tanzu-Support-moving-to-Broadcom-Support-Portal-May-6th)."%}

* Get in touch with Technical Support and create a support ticket.
1. Navigate to the [Support Portal](https://cloudhealth.zendesk.com/).
2. Sign up and create an account.
3. [Submit a ticket](https://vmwaoa.zendesk.com/hc/en-us/requests/new).
If you require assistance or would like to submit a ticket, all technical and non-technical inquiries should be submitted via the Broadcom Support Portal.

* Get support from within Tanzu Observability:
1. Log in to your service instance.
1. From the gear icon <i class="fa fa-cog"/> on the toolbar, select <strong>Support</strong>.
<br/>![support menu item](images/get_support.png)
To access the Broadcom Support Portal:

* From a Web browser, go to [http://support.broadcom.com/](http://support.broadcom.com/).
* From the Tanzu Observability UI, click the gear icon <i class="fa fa-cog"/> on the toolbar, select <strong>Support</strong>.

![support menu item](images/get_support.png)

* Get support from within the VMware Cloud Services Console. See [How do I get support](https://docs.vmware.com/en/VMware-Cloud-services/services/Using-VMware-Cloud-Services/GUID-E4DC731F-C039-4FB2-949E-9A61584CD5BF.html).

## Documentation Feedback

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