IBM_Cognitive-Social-CRM-App

Configure subscription to a Twitter feed and analyze each tweet received for emotional tone and sentiment. Store all data in a Cloudant database (in order to store historical data as well). Then, present the resulting analysis in a Web UI as a series of graphs and charts.

Flow

1. Tweets are pushed out by Twitter.

2. The application processes the tweet.

3. The Watson Tone Analyzer Service performs analysis of sentiment and emotional tone.

4. The Watson Natural Language Understanding Service pulls out keywords and entities.

5. Tweets and metadata are stored in Cloudant

6. The Web UI displays charts and graphs as well as the tweets.