Znuny GmbH - Enterprise Services
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- Survey Public
A customer survey tool to send emails to the customer after a ticket is closed. The customer can access the public interface to submit a survey with custom questions. A report of the survey can be shown in the agent interface.
znuny/Survey’s past year of commit activity - Znuny-Sublime Public
Znuny (Znuny-Sublime) is a Sublime Text 2/3 plugin that helps you to make Znuny development less painful.
znuny/Znuny-Sublime’s past year of commit activity - ITSMConfigurationManagement Public
This package implements all ITSM configuration management features. This package requires the ITSMCore package.
znuny/ITSMConfigurationManagement’s past year of commit activity - Znuny4OTRS-CustomerViewDynamicFields Public
This package contains the functionality to enable dynamic fields in the ticket customer view.
znuny/Znuny4OTRS-CustomerViewDynamicFields’s past year of commit activity - Znuny-PrimarySecondary Public
With the primary/secondary ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the primary ticket must be closed. All other tickets will be closed automatically, and the solution text for the primary ticket will be sent to all customers of secondary tickets.
znuny/Znuny-PrimarySecondary’s past year of commit activity
