CIM Service Tickets page

apps/wfo-ui-surf/components/WfoBadges/WfoServiceTicketStatusBadge.tsx

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+import { ServiceTicketProcessState } from '../../types';
+import React, { FC } from 'react';
+import {
+    useOrchestratorTheme,
+    WfoBadge,
+} from '@orchestrator-ui/orchestrator-ui-components';
+
+export type WfoProcessStatusBadgeProps = {
+    serviceTicketState: ServiceTicketProcessState;
+};
+
+export const WfoServiceTicketStatusBadge: FC<WfoProcessStatusBadgeProps> = ({
+    serviceTicketState,
+}) => {
+    const { theme, toSecondaryColor } = useOrchestratorTheme();
+
+    const getBadgeColorFromServiceTicketState = () => {
+        const {
+            primary,
+            lightShade,
+            primaryText,
+            success,
+            successText,
+            text,
+            warning,
+            warningText,
+        } = theme.colors;
+
+        const {
+            NEW,
+            OPEN,
+            OPEN_RELATED,
+            OPEN_ACCEPTED,
+            UPDATED,
+            ABORTED,
+            CLOSED,
+        } = ServiceTicketProcessState;
+
+        switch (serviceTicketState) {
+            case OPEN:
+            case NEW:
+                return {
+                    badgeColor: toSecondaryColor(success),
+                    textColor: successText,
+                };
+            case OPEN_ACCEPTED:
+            case OPEN_RELATED:
+                return {
+                    badgeColor: toSecondaryColor(warning),
+                    textColor: warningText,
+                };
+            case UPDATED:
+                return {
+                    badgeColor: toSecondaryColor(primary),
+                    textColor: primaryText,
+                };
+            case CLOSED:
+            case ABORTED:
+                return {
+                    badgeColor: toSecondaryColor(lightShade),
+                    textColor: text,
+                };
+            default:
+                return {
+                    badgeColor: toSecondaryColor(lightShade),
+                    textColor: text,
+                };
+        }
+    };
+
+    const { badgeColor, textColor } = getBadgeColorFromServiceTicketState();
+
+    return (
+        <WfoBadge textColor={textColor} color={badgeColor}>
+            {serviceTicketState.toLowerCase()}
+        </WfoBadge>
+    );
+};

apps/wfo-ui-surf/components/WfoServiceTicketsList/WfoServiceTicketsList.tsx

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+import React, { useState } from 'react';
+import { Criteria, EuiFlexGroup, EuiFlexItem } from '@elastic/eui';
+import {
+    ServiceTicketDefinition,
+    ServiceTicketProcessState,
+} from '../../types';
+import { useTranslations } from 'next-intl';
+import {
+    DataDisplayParams,
+    DEFAULT_PAGE_SIZES,
+    FilterQuery,
+    getSortDirectionFromString,
+    parseDateToLocaleDateTimeString,
+    parseIsoString,
+    SortOrder,
+    TableColumnKeys,
+    useFilterQueryWithRest,
+    useOrchestratorTheme,
+    WfoBasicTable,
+    WfoDataSorting,
+    WfoDateTime,
+    WfoTableColumns,
+} from '@orchestrator-ui/orchestrator-ui-components';
+import { CIM_TICKETS_ENDPOINT } from '../../constants-surf';
+import { WfoServiceTicketStatusBadge } from '../WfoBadges/WfoServiceTicketStatusBadge';
+import { ColorMappings, getColorForState } from '../../utils/getColorForState';
+
+const SERVICE_TICKET_FIELD_JIRA_ID: keyof ServiceTicketDefinition =
+    'jira_ticket_id';
+const SERVICE_TICKET_FIELD_TITLE: keyof ServiceTicketDefinition = 'title_nl';
+const SERVICE_TICKET_FIELD_PROCESS_STATE: keyof ServiceTicketDefinition =
+    'process_state';
+const SERVICE_TICKET_FIELD_OPENED_BY: keyof ServiceTicketDefinition =
+    'opened_by';
+const SERVICE_TICKET_FIELD_START_DATE: keyof ServiceTicketDefinition =
+    'start_date';
+const SERVICE_TICKET_FIELD_CREATE_DATE: keyof ServiceTicketDefinition =
+    'create_date';
+const SERVICE_TICKET_FIELD_LAST_UPDATE: keyof ServiceTicketDefinition =
+    'last_update_time';
+
+const { NEW, OPEN, OPEN_RELATED, OPEN_ACCEPTED, UPDATED, ABORTED, CLOSED } =
+    ServiceTicketProcessState;
+
+export type WfoServiceTicketsListProps = {
+    alwaysOnFilters?: FilterQuery<ServiceTicketDefinition>[];
+    defaultHiddenColumns: TableColumnKeys<ServiceTicketDefinition> | undefined;
+    localStorageKey: string;
+    dataDisplayParams: DataDisplayParams<ServiceTicketDefinition>;
+    setDataDisplayParam: <
+        DisplayParamKey extends
+            keyof DataDisplayParams<ServiceTicketDefinition>,
+    >(
+        prop: DisplayParamKey,
+        value: DataDisplayParams<ServiceTicketDefinition>[DisplayParamKey],
+    ) => void;
+    overrideDefaultTableColumns?: (
+        defaultTableColumns: WfoTableColumns<ServiceTicketDefinition>,
+    ) => WfoTableColumns<ServiceTicketDefinition>;
+};
+
+export const WfoServiceTicketsList = ({
+    alwaysOnFilters,
+}: WfoServiceTicketsListProps) => {
+    const { theme } = useOrchestratorTheme();
+    const [pageIndex, setPageIndex] = useState(0);
+    const [pageSize, setPageSize] = useState(5);
+    const [dataSorting, setDataSorting] = useState<
+        WfoDataSorting<ServiceTicketDefinition>
+    >({
+        field: SERVICE_TICKET_FIELD_LAST_UPDATE,
+        sortOrder: SortOrder.DESC,
+    });
+
+    const t = useTranslations('cim.serviceTickets');
+
+    const { data, isFetching } =
+        useFilterQueryWithRest<ServiceTicketDefinition>(
+            CIM_TICKETS_ENDPOINT,
+            'serviceTickets',
+            alwaysOnFilters,
+        );
+
+    const serviceTicketColorMappings: ColorMappings = {
+        [theme.colors.success]: [OPEN, NEW],
+        [theme.colors.warning]: [OPEN_ACCEPTED, OPEN_RELATED],
+        [theme.colors.primary]: [UPDATED],
+        [theme.colors.lightShade]: [CLOSED, ABORTED],
+    };
+
+    const tableColumns: WfoTableColumns<ServiceTicketDefinition> = {
+        jira_ticket_id: {
+            field: SERVICE_TICKET_FIELD_JIRA_ID,
+            name: t('jiraTicketId'),
+            width: '100',
+            render: (value) => (
+                <EuiFlexGroup>
+                    <EuiFlexItem>{value}</EuiFlexItem>
+                </EuiFlexGroup>
+            ),
+            sortable: true,
+        },
+        title_nl: {
+            field: SERVICE_TICKET_FIELD_TITLE,
+            name: t('titleNl'),
+            width: '300',
+        },
+        process_state: {
+            field: SERVICE_TICKET_FIELD_PROCESS_STATE,
+            name: t('processState'),
+            width: '120',
+            render: (value, object) => (
+                <WfoServiceTicketStatusBadge
+                    serviceTicketState={object.process_state}
+                />
+            ),
+        },
+        opened_by: {
+            field: SERVICE_TICKET_FIELD_OPENED_BY,
+            name: t('openedBy'),
+            width: '180',
+        },
+        start_date: {
+            field: SERVICE_TICKET_FIELD_START_DATE,
+            name: t('startDate'),
+            width: '150',
+            render: (date) => <WfoDateTime dateOrIsoString={date} />,
+            renderDetails: parseIsoString(parseDateToLocaleDateTimeString),
+            clipboardText: parseIsoString(parseDateToLocaleDateTimeString),
+        },
+        create_date: {
+            field: SERVICE_TICKET_FIELD_CREATE_DATE,
+            name: t('createDate'),
+            width: '150',
+            render: (date: string) => (
+                <span>{new Date(date).toLocaleDateString()}</span>
+            ),
+        },
+        last_update_time: {
+            field: SERVICE_TICKET_FIELD_LAST_UPDATE,
+            name: t('lastUpdateTime'),
+            width: '150',
+            render: (date: string) => (
+                <span>{new Date(date).toLocaleString()}</span>
+            ),
+        },
+    };
+
+    const onCriteriaChange = ({
+        page,
+        sort,
+    }: Criteria<ServiceTicketDefinition>) => {
+        if (page) {
+            const { index: pageIndex, size: pageSize } = page;
+            setPageIndex(pageIndex);
+            setPageSize(pageSize);
+        }
+        if (sort) {
+            const { field: sortField, direction: sortDirection } = sort;
+            const sortOrder = getSortDirectionFromString(
+                sortDirection,
+            ) as SortOrder;
+            setDataSorting({
+                field: sortField,
+                sortOrder: sortOrder,
+            });
+        }
+    };
+
+    const paginateServiceTickets = (
+        serviceTickets: ServiceTicketDefinition[],
+        pageIndex: number,
+        pageSize: number,
+    ) => {
+        let pageOfItems;
+        if (!pageIndex && !pageSize) {
+            pageOfItems = serviceTickets;
+        } else {
+            const startIndex = pageIndex * pageSize;
+            pageOfItems = serviceTickets.slice(
+                startIndex,
+                Math.min(startIndex + pageSize, serviceTickets.length),
+            );
+        }
+        return {
+            pageOfItems,
+            totalItemCount: serviceTickets.length,
+        };
+    };
+
+    const sortedData = data?.sort((a, b) => {
+        const aValue = a[dataSorting.field];
+        const bValue = b[dataSorting.field];
+        if (aValue === bValue) {
+            return 0;
+        }
+        if (aValue === null || aValue === undefined) {
+            return 1;
+        }
+        if (bValue === null || bValue === undefined) {
+            return -1;
+        }
+        return aValue > bValue
+            ? dataSorting.sortOrder === SortOrder.ASC
+                ? 1
+                : -1
+            : dataSorting.sortOrder === SortOrder.ASC
+            ? -1
+            : 1;
+    });
+
+    const { pageOfItems, totalItemCount } = paginateServiceTickets(
+        sortedData ? sortedData : [],
+        pageIndex,
+        pageSize,
+    );
+
+    const pagination = {
+        pageIndex: pageIndex,
+        pageSize: pageSize,
+        totalItemCount: totalItemCount,
+        pageSizeOptions: DEFAULT_PAGE_SIZES,
+    };
+
+    return (
+        <WfoBasicTable
+            data={pageOfItems ? pageOfItems : []}
+            isLoading={isFetching}
+            columns={tableColumns}
+            pagination={pagination}
+            onCriteriaChange={onCriteriaChange}
+            dataSorting={dataSorting}
+            getStatusColorForRow={(row) =>
+                getColorForState(serviceTicketColorMappings, row.process_state)
+            }
+            onUpdateDataSorting={(currentSort) => {
+                setDataSorting(currentSort);
+            }}
+        />
+    );
+};

apps/wfo-ui-surf/components/WfoServiceTicketsList/getServiceTicketListTabTypeFromString.ts

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+import { WfoServiceTicketListTabType } from '../../types';
+
+export const getServiceTicketListTabTypeFromString = (
+    tabId?: string,
+): WfoServiceTicketListTabType | undefined => {
+    if (!tabId) {
+        return undefined;
+    }
+
+    switch (tabId.toUpperCase()) {
+        case WfoServiceTicketListTabType.ACTIVE.toString():
+            return WfoServiceTicketListTabType.ACTIVE;
+        case WfoServiceTicketListTabType.COMPLETED.toString():
+            return WfoServiceTicketListTabType.COMPLETED;
+
+        default:
+            return undefined;
+    }
+};

apps/wfo-ui-surf/components/WfoServiceTicketsList/index.ts

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+export * from './WfoServiceTicketsList';