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Project Team

Ryan Blake edited this page Feb 13, 2020 · 17 revisions
Role Description Lead Support
Product/Project Manager:  This person leads the project as a whole, schedules and runs meetings, and provides meeting notes. The PM is the hub of communication and keeps the team on track. Ryan Blake
Developer/Engineer: Projects with technical elements (like custom code or apps) need a technical engineer to develop the build. This role will likely also package and release your application using GitHub and CumulusCI. Thad Dahlberg
Quality Assurance Tester: Each new element will need to be thoroughly tested to ensure a quality product.
Technical Writer: Documentation can make or break your project. If users don't know how to use what you've built, support needs increase and users will likely abandon the solution.
Support/Training Users who post in your Power of Us Hub group need timely responses to their questions. Also, consider hosting demos, recording training videos, or conducting in-person training sessions.
Marketing: If no one knows about your project, what's the point in spending all this time on it? Promote your solution throughout the Salesforce.org community, host webinars or office hours, and create presentations.
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