MS2_4_Daniel

Insights What, How, Why Method

Situation	What?	How?	Why?	Who?
Insight 1: Information Management by the University	The interviewee says that the information management used by the university is relevant and all the aspects that should be conveyed reach the students in the proper way.	The interviewee had the first hand experience as a student of the university. They got the information through the University mail services provided.	The university utilizes effective information management to ensure students receive pertinent information to support their academic journey and campus life. This is essential to keep students informed and engaged.	University Student of First Semester concerned for information
Insight 2: Need of a Centralized Place for Information	The interviewee has a recognized need for a centralized platform or system to consolidate and disseminate information.	Currently, information seems to be scattered across various channels and platforms, making it challenging for students to access important information efficiently.	A centralized information hub would streamline access to critical information, making it easier for students to find what they need. This would enhance the overall university experience and reduce the risk of students missing important updates.	University Student of First Semester concerned for information
Insight 3: Some Relevant Information is Conveyed by Word of Mouth	The interviewee says that certain relevant information is transmitted through informal channels such as word of mouth among students.	Students often rely on peer communication and social networks to acquire specific information not readily available through official university channels.	This reliance on word of mouth could be due to gaps in the university's official communication methods or because students find informal sources more accessible or trustworthy for certain types of information.	University Student of First Semester concerned for information
Insight 4: Need for Social Interaction and Event Sharing	The interviewee says there is a perceived need for improved social interaction and event sharing among students.	Social events and important gatherings are currently communicated through various channels, including posters, social media, and student organizations.	Enhancing social interaction and event sharing is important for building a vibrant campus community, fostering a sense of belonging, and ensuring students are aware of opportunities for personal and social development. A more organized approach to event sharing could lead to increased participation and engagement among students.	University Student of First Semester concerned for information